BC Game Pakistan Privacy Policy

At BC Game Pakistan, your privacy is more than a legal obligation—it’s a core part of our commitment to providing a secure and transparent gaming environment. This Privacy Policy explains how we collect, use, protect, and disclose your personal data when you use the BC GAME website and associated services.

Operated by Twocent Technology Limited, BC GAME is a global online gaming platform registered in Belize under company registration number 000041939, with its office located at Sea Urchin Street, San Pedro, Ambergris Caye, Belize. The platform operates legally under a gaming license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, with License No. ALSI-202410011-FI1.

We are committed to protecting your personal information in accordance with international privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant global standards.

1. Legal Basis for Data Processing

BC GAME processes your personal data under the following lawful bases:

Performance of a Contract: When you register and use BC GAME, we process your data to deliver the agreed services.
Legitimate Interest: We use your data to improve services, ensure security, and prevent fraud.
User Consent: For specific actions such as marketing or geolocation, we request your explicit consent.
Compliance with Legal Obligations: Your data may be processed to meet regulatory, anti-money laundering (AML), and tax requirements.

2. Types of Information We Collect

We collect several categories of data to operate effectively and provide the best user experience. These include:

Account Information: Username, BC GAME ID, age, account status, and email.
Contact Information: Full name, email address, phone number, and physical address.
Device Information: IP address, device type, browser version, and operating system.
Financial Information: Payment details, transaction records, deposit and withdrawal history.
Location Data: Approximate or precise location data based on your IP or device settings.
Government-Issued ID: Collected for KYC (Know-Your-Customer) verification.
Usage Data: Game history, session times, and browsing behavior on our platform.
Fraud Prevention Data: Behavioral analysis, device fingerprinting, and risk scores.
Marketing Preferences: Your communication choices regarding promotional content.

We do not collect sensitive data like racial or ethnic origin, religion, or sexual orientation unless required by law and with your explicit consent.

3. How We Use Your Data

Your personal information is used for the following purposes:

To provide, manage, and personalize our services
To verify your identity and maintain account security
To process deposits, withdrawals, and other financial transactions
To detect, prevent, and investigate fraud and security breaches
To comply with regulatory laws, including AML and tax obligations
To enhance user experience through personalization and recommendations
To send marketing offers (with your consent)
To handle customer support inquiries effectively
To process VIP applications, reward programs, and promotions
To enforce our Terms of Service and other applicable policies

4. International Data Transfers

Because BC GAME serves users worldwide, your data may be transferred to jurisdictions outside of Pakistan, including those that may not provide the same level of data protection.

To ensure your data is handled securely, we use safeguards such as:

Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Strict internal protocols for data handling and encryption

These safeguards align with international privacy standards and help protect your data during cross-border transfers.

5. Data Retention Policy

BC GAME retains personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.

Typical retention periods include:

Account Data: Held as long as your account remains active
Financial Records: Retained up to 7 years for audit and tax purposes
Marketing Preferences: Retained until you opt out or withdraw consent
Fraud Monitoring Data: Kept for up to 5 years for security enforcement

After these periods, your data will be securely deleted or anonymized, unless further retention is legally necessary.

6. Your Rights

As a user, you have the following data privacy rights depending on your jurisdiction:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You may ask us to correct inaccurate or incomplete data.
Right to Erasure (“Right to Be Forgotten”): You can request deletion of your personal data when it’s no longer necessary.
Right to Restrict Processing: In certain cases, you may request limited use of your data.
Right to Object: You can object to direct marketing or processing based on legitimate interests.
Right to Data Portability: You can request your data in a format suitable for transferring to another service.
Right to Lodge a Complaint: If you believe your rights have been violated, you can file a complaint with your local data protection authority.

To exercise any of these rights, you may contact our Privacy Officer through your BC GAME account or via the contact information provided on our website.

7. Security Measures

BC GAME implements strong technical and organizational measures to protect your personal data. These include:

SSL Encryption: All data transfers between your browser and our servers are encrypted.
Multi-Factor Authentication (MFA): Optional MFA adds an extra layer of protection to your account.
Access Controls: Only authorized staff can access sensitive user information.
Third-Party Security Audits: External cybersecurity firms regularly audit our systems.
Security Framework Compliance: We follow ISO 27001 and SOC 2 standards.
Employee Training: All personnel receive regular training in data protection and internal security protocols.
Breach Notification: In case of a data breach, we notify affected users and relevant authorities as required by law.

8. Children’s Privacy

BC GAME does not allow anyone under 18 years of age to register or use our services. If we discover that a minor has submitted personal information, we will delete the data immediately and take steps to prevent future access.

We do not sell or rent your personal data to third parties for marketing purposes. However, we may share your information in the following situations:

With affiliated companies within the BC GAME corporate group
With service providers such as payment gateways, cloud storage, or KYC verification partners
With legal authorities, if required to comply with law enforcement, court orders, or regulatory audits
With fraud prevention partners, to detect and prevent suspicious activity
In case of mergers or business transfers, user data may be shared with the new entity under strict confidentiality agreements

All third-party recipients are contractually obligated to protect your information in compliance with data protection laws.

10. Direct Marketing and Opt-Out Options

BC GAME may send you promotional offers, newsletters, or product announcements. You can opt out at any time by:

Clicking the “unsubscribe” link in promotional emails
Adjusting your communication preferences in your account settings
Contacting customer support and requesting removal from the marketing list

Your marketing choices do not affect your ability to use our services.

11. Supervisory Authorities and Complaints

If you are located in a jurisdiction with a designated data protection authority (such as the European Economic Area), you have the right to file a complaint if you believe your rights have been violated.

In Pakistan, data protection regulations are still developing. However, you may contact our Privacy Officer or seek legal advice if you have concerns about how your personal data is handled.

12. Updates to This Privacy Policy

BC GAME may revise this Privacy Policy from time to time.

We will notify you of significant updates through:

Email notifications
Platform banners or pop-ups during login

By continuing to use our services after changes are made, you agree to the updated Privacy Policy.

Final Thoughts

BC GAME takes user privacy seriously. Whether you’re a casual player or a long-term member of our platform in Pakistan, you can be confident that your personal data is handled responsibly, transparently, and in line with global best practices.

If you have questions, concerns, or wish to exercise your privacy rights, please contact our support team.

Your privacy is our priority.